Estimated delivery time is between 2 to 7 business days.
We will prioritize your order to ensure timely shipping and delivery but it could take a bit longer during promotions and season time.
You will receive a tracking number by our customer service representative via mail or order thread to track the progress of your package.
If you do not receive a tracking number, please email/drop a message to our customer service team at sales@mandarin.lk / whatsapp +94777516646
Shipping fee is calculated based on several factors, including the weight of the items and the destination address.
Shipping and delivery times provided are estimates and may vary based on your location and other factors.
In the event of an exchange the customer will bear all delivery back and forth expenses unless the fault is on our end in which we will bear the cost.
In the event of an exchange unit requested not being available a credit note/voucher will be issued to be redeemed only within the mentioned time frame.
Change of delivery address cannot be accommodated once the package has been shipped.
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